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Document. Organize. Empower. We make it simple.
Simplify Support & Customer Education
Trusted by teams at
Empower your customers:
Easy-to-use guides
Tutorials
Track customer needs
Video Playlists
Organize your YouTube videos into guided playlists
Bring your YouTube links, and create structured playlists to simplify customer learning and onboarding processes.
Customization
Brand it your way — personalize themes and subdomain
Personalize the look with themes, and use a custom subdomain to maintain brand consistency across your knowledge base.
Customer Request Forms
Collect feedback, fix bugs, and respond fast
Manage customer feedback with integrated forms, track inquiries, and respond effectively from your dashboard.
Reporting, Search Tracking, and Analytics
Track, analyze, and optimize your help center effortlessly
Monitor user searches, view detailed reports, and leverage Google Analytics to optimize content and improve engagement.
alps
Alps helps businesses create beautiful, searchable help centers with articles, videos, forms, and widgets — so customers get answers faster.
